Organizational crises today are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss.
Crisis Management: A Transformative Approach
introduces readers to best practices for preventing, containing, and learning from crises in our global, media-driven society. Using her proven Transformative Crisis Management framework, author Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity. Real-world cases in every chapter analyze the cause and impact of crises at organizations ...